Bon Voyage Auto Body Frequently Asked Questions
When I have an accident, am I required to get more than one estimate?
No, there is no law that requires you to get more than one estimate.
Do I have to use the collision repair shop recommended by my insurance company?
No. You are not obligated to use any particular shop to handle your vehicle’s repairs. You choose the shop and you authorize the repairs.
Do I have to abide by my insurance company's appraisal?
No, you do not have to accept the insurance company’s appraisal of damage. Check the “appraisal clause” in your policy to determine how to resolve any differences.
How do I determine which repair shop to choose - aren't they all the same?
No, there is a big difference between shops. Any shop can give a lower price by leaving something out or by overlooking needed parts. At Bon Voyage Auto Body, we are professional craftsmen, and will do our best to restore your car at a fair price.
Thank you for choosing Bon Voyage Auto Body. We appreciate the opportunity to serve you! Please contact us at 310-829-7900 or via email at info@bonvoyageautobody.com if you have questions or would like a quote on collision repair or custom painting.